Duration: 1 Day
Delivering cross-departmental projects can be a challenge no matter how your company is organized. In matrix organizations-which are becoming more and more popular-the challenges often seem overwhelming. In this short course, you'll learn how to manage those challenges, and you'll learn about negotiation, managing conflict, and delegating project tasks. You'll also learn about providing performance reviews and team building.
Virtual short courses do not include materials or headsets.
What You Will Learn
- Characteristics of functional, projectized, and matrix organizational
structures
- Benefits and drawbacks associated with a matrix structure
- Challenges of being a project manager in a matrix organization
- Negotiation basics
- Steps involved in performance reviews
- Importance of managing conflict
Audience
PMP-certified project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project sponsors, and project team members who want to continue to develop their skills and renew their PMP certification.
Prerequistes
Course Outline
1. Introduction to Matrix Management
- Types of Project Delivery Organizations
- Roles of the Project Manager and Functional Manager
- Stakeholder Analysis
2. Negotiation and Communication
- Negotiation Basics
- Communication Basics
- Responsibility Assignment Matrix
3. Performance
Management
- Principles of
Performance Management
- The
Performance Management Cycle
4. Conflict Management
and Effective Delegation
- Essentials of Conflict Management
- Dealing with Difficult People
- Effective Delegation
5. Team Building
- Effective Teams
- Team
Motivation
Course Labs