Microsoft Outlook 2010 - Part 1

In this course, you will explore the Outlook interface, and then you will learn to use Outlook to manage all aspects of email communications, use the Outlook calendar to manage appointments and meetings, use Outlook's Contacts to manage your contact information, create Tasks and Notes, and customize the Outlook interface.

This course includes access to our exclusive Microsoft Office Online Support Program, enabling you to build your skills and expertise after class. The program provides 24x7 access for 60 Days to online mentoring via chat from Microsoft Office experts:

• Online labs for continued practice and skills-building
• Online mentoring via chat from Microsoft Office experts
• Access to your recorded class, indexed and searchable for your review and reference

Certification:

This course is one of two recommended to help you prepare for Microsoft Exam 77-884: Outlook 2010, which is required for the Microsoft Office Specialist (MOS): Microsoft Office Outlook 2010 certification.

What You Will Learn

• Basics of Outlook 2010
• Compose messages
• Read and Respond to messages
• Manage your messages, calendar, and contacts
• Work with Tasks and Notes
• Customize the Outlook environment

Audience

Those who have a basic understanding of Microsoft Windows and want or need to know how to use Outlook as an e-mail client to manage their e-mail communications, calendar events, contact information, and other communication tasks

Prerequistes

Familiarity using personal computers and using the mouse and keyboard Comfort in the Windows environment and the ability to use Windows to manage information on the computer Ability to launch and close programs, navigate to information stored on the computer, and manage files and folders

Course Outline

1. Getting Started With Outlook 2010

• Navigate the Outlook Interface
• Perform Basic E-Mail Functions
• Use Outlook Help

2. Composing Messages

• Create an E-Mail Message
• Check Spelling and Grammar
• Format Message Content
• Attach Files and Items
• Enhance an E-Mail Message
• Manage Automatic Message Content

3. Reading and Responding to Messages

• Customize Reading Options
• Work with Attachments
• Manage Your Message Responses

4. Managing Your Messages

• Manage Messages Using Tags, Flags, and Commands
• Organize Messages Using Folders

5. Managing Your Calendar

• View the Calendar
• Manage Appointments
• Manage Meetings
• Print Your Calendar

6. Managing Your Contacts

• Create and Update Contacts
• View and Organize Contacts

7. Working with Tasks and Notes

• Manage Tasks
• Manage Notes

8. Customizing the Outlook Environment

• Customize the Outlook Interface
• Create and Manage Quick Steps

Course Labs