Mountain Lion 101+201: Apple Certified Technical Coordinator v10.8 Boot Camp

This Boot Camp is a combined delivery of the Mountain Lion 101 and Mountain Lion 201 courses and includes the certification exams (exams are not included with on-site deliveries).

In this hands-on course, you will explore the functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems. You will gain the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. You will learn to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. You will also cover tools for efficiently managing and deploying OS X and software.

Certification:

Apple Certified Technical Coordinator (ACTC)

What You Will Learn

• Troubleshoot and become more efficient with available tools and resources
• Mac OS X v10.8 features, including how to find additional information
• Features of Mac OS X Server v10.8
• Configure essential services on Mac OS X Server
• Use Mac OS X Server tools to monitor and troubleshoot services
• Use Mac OS X Server to effectively manage a small network of Macintosh computers and users
• Manage access to files and services
• Prepare for Apple Certified Technical Coordinator certification

Audience

• Help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users
• Technical support personnel in businesses that use Macs for general productivity or creative design
• Technical coordinators or power users who manage networks of computers running Mac OS X, such as teachers and technology specialists

Prerequistes

• Basic OS X knowledge
• Basic troubleshooting experience
• Experience with OS X in a network environment
• Introduction to Mac OS X v10.8 (Mountain Lion 100)

Course Outline

Day 1

1. Installing OS X Mountain Lion

• About OS X Mountain Lion
• Installation Choices
• Before Upgrading a Previous System
• Preparing the System Disk
• Upgrading and Installing
• Installer Troubleshooting

2. Setup and Configuration

• Setup Assistant
• Migration Assistant
• System Preferences
• Configuration Profiles
• System Information

3. OS X Recovery

• Startup from OS X Recovery
• OS X Recovery Utilities
• External OS X Recovery Disks

4. OS X Software Updates

• Apple Software Update
• Manual Software Updates
• Installations History

5. User Accounts

• User Account Management
• Parental Controls
• Login and Fast User Switching

6. User Home Folders

• Home Folder Content
• Deleting User Accounts
• Migrating and Restoring Home Folders

7. System Security

• User Account Security
• Account Passwords
• Resetting Passwords
• System Security Settings
• Firmware Password

8. Keychain Management

• Keychain System

Day 2

9. File Systems and Storage

• File System Components
• Managing File Systems
• Mounting, Unmounting, and Ejecting

10. FileVault 2

• FileVault 2 Technology
• Enabling FileVault 2
• FileVault 2 Recovery

11. Permissions and Sharing

• File System Permissions
• Permissions for Sharing
• Managing Permissions

12. File System Troubleshooting

• File System Inspection
• Troubleshoot Partitions and Volumes
• Troubleshoot File System Permissions

13. Hidden Items and Shortcuts

• Hidden Items
• Bundles and Packages
• File System Shortcuts

14. System Resources

• OS X File Structure
• Font Resources and Font Book

15. Metadata and Spotlight

• File System Metadata
• Spotlight Search

16. File Archives

• File Archive Comparison
• Zip Archives
• Disk Images

17. Time Machine

• Time Machine Architecture
• Configuring Time Machine
• Restoring from Time Machine

Day 3

18. Installing OS X Server

• Evaluating OS X Server Requirements
• Preparing to Install OS X Server
• Installing OS X Server
• Updating or Migrating to OS X Server
• Updating OS X Server

19. Providing DNS

• DNS
• Evaluating OS X DNS Hosting Requirements
• Configuring DNS Service in OS X Server
• Troubleshooting DNS Service in OS X Server

20. Exploring the Sever App

• Allowing Remote Access
• Using the Next Steps Drawer
• Using Server Sidebar Elements
• Using the Manage Menu
• Using the Tool Menu
• Using Help

21. Configuring SSL Certificates

• SSL Certificates

22. Using Status and Notifications

• Monitoring the Status Concepts
• OS X Server Alerts
• Logs in OS X Server
• Stats in OS X Server
• Storage

23. Backing Up OS X Server

• Backup Concepts
• Time Machine

24. Managing Local Users

• Authentication and Authorization
• Creating and Administering User and Administrator Server Accounts
• Managing Access to Services

25. Configuring Open Directory Services

• Directory Services Concepts

Day 4

26. Managing Local Network Accounts

• Using the Server App to Manage Network User Accounts
• Configuring Authentication Methods on OS X Server
• Using Single Sign-On and Kerberos

27. Configuring OS X Server to Provide Device Management

• Profile Manager
• Configuring Profile Manager

28. Managing with Profile Manager

• Account Management

29. Providing File Sharing Services

• Addressing the Challenges of File Sharing
• Creating Share Points
• Troubleshooting File Services
• Providing FTP Service

30. File Access

• Configuring Access to Share Points and Folders
• POSIX Permissions vs. ACL Settings

31. Using NetInstall

• Managing Computers with NetInstall
• Creating Images with System Image Utility
• Shadow Files
• Troubleshooting NetInstall

32. Implementing Software Update Service

• Managing Software Updates
• Troubleshooting Software Update Service

Day 5

33. Offering Time Machine Network Backup

• Time Machine as a Network Service

34. Providing Security via the VPN Service

• VPN
• Configuring VPN with the Server App

35. DHCP

• Configuring DHCP Service

36. Hosting Websites

• Web Service Software
• Basic Web Site Structure
• Monitoring Web Services

37. Providing Mail Services

• Hosting Mail Services
• Troubleshooting Mail Services

38. Configuring the Wiki Services

• Managing a Wiki
• Troubleshooting the Wiki Service

39. Implementing Calendar Service

• Calendar Service Data Locations
• Using the Calendar Service

40. Providing Message Service

• Managing the Message Service
• Troubleshooting the Message Service

41. Managing Contacts Service

• Contacts Service
• Troubleshooting Contacts Service

Course Labs