Duration: 3 Days
This foundation-level course is the starting point for your Communication Server 1000 (CS 1000) 7.5 training. Through presentations and interactive practices, you will learn how to use the system management tools to perform basic system administration and management tasks. This course emphasizes using Element Manager for a CS 1000 system running on a Linux platform, and it assumes the system is fully installed and operational.
Important: If you have successfully completed Meridian 1 or CS 1000 training at Release 6.0, please contact a training consultant to identify which courses best meet your needs.
What You Will Learn
- Basic functionality of the CS 1000 system management tools and interfaces and recommended programming hierarchy when configuring system parameters
- Passwords and system security features used to protect system resources
- Use Element Manager via Unified Communications Manager (UCM) to perform system administration and management
- Access Restriction features used to control degrees of access
- Fundamentals of implementing a dialing plan and interpreting directory number data blocks
- Customer fundamentals and using Element Manager customer pages to enable and configure customer-level parameters
- Programming guidelines for digital and IP phones, including system-, customer-, and telephone-level requirements
- Use Element Manager Phones configuration tool to add, edit, search, swap, and move telephones per customer requirements
- List configuration using the List Manager feature
- IP phone feature configuration including Personal Call Directory, Callers List, Redial List, and Virtual Office
- Use Subscriber Manager to create, modify, and update subscriber accounts and user information
- Implement the Corporate Directory feature
- Route and trunk fundamentals
- Use Element Manager to configure circuit-based and virtual routes and trunks
- Enable the Traffic Report Collection feature and perform the steps required to view reports
Audience
Customer service representatives and personnel responsible for system administration and management of CS 1000 systems
Prerequistes
- ATU00180OEN: Avaya System Manager General Overview (available at Avaya.com)
Course Outline
1. System Management Fundamentals
2. Element Manager
3. Access Restrictions
4. Dial Plan Implementation
5. Customer Administration
6. Telephone Administration
7. List Manager
8. IP Phone Features
9. Subscriber Manager
10. Corporate Directory
11. Routes and Trunks
12. Traffic Reporting
Course Labs
Lab 1: Access EM from UCM Elements List and Login and Logout
Lab 2: Access EM and Navigate EM Interface
Lab 3: Print and Interpret DNB
Lab 4: Add a Phone and Program Features
Lab 5: Create Template
Lab 6: Import Phones
Lab 7: Edit Phones
Lab 8: Generate Reports
Lab 9: Create, Modify, and Update Subscriber Manager
Lab 10: Configure, Upload, and Activate a Corporate Directory
Lab 11: Program Trunks Using EM
Lab 12: Enable Traffic Collection and Display Reports
Lab 13: Optional Work Project
