Duration: 3 Days
Learn everything you need to know about employee selection in this seminar! Making the wrong hiring decision means throwing away a substantial investment of time and money on recruitment, training, and benefits. This fundamentals seminar is your ticket to make the right hiring decisions and contribute more to your company's bottom line.
How You Will Benefit
- Improve your overall employee selection approach
- Attract talent through innovative employee recruitment sources
- Learn how to effectively use telephone screening and other methods to filter out the wrong applicants
- Practice interviewing techniques to refine and develop your skills as an interviewer, including how to open and close the meeting
- Understand how to ask the right questions to find out the information you need to know
- Avoid interview traps: EEO and affirmative action
What You Will Learn
- Recruitment challenges
- Recruitment basics
- Interview preparation
- Legal factors
- Interview questioning techniques
- Types of employment interviews
- Interview components
- Documentation
- References and background checks
- Selection
Audience
Professionals with two years or less of experience in hiring, including newly hired HR professionals, HR practitioners who lack formal training, non-HR specialists who recruit, interview and/or hire as part of their jobs, and long-time HR practitioners who want to reinforce or update their skills
Prerequistes
Course Outline
1. Recruitment Challenges
- Impact of a fluctuating economy
- How to ensure greater internal stability during a fluctuating economy
- Minimize the imbalance between supply and demand in human resources
- Ensure that there are enough individuals with adequate skills and knowledge to perform existing and protected jobs
- Foster loyalty and commitment: know what employees want
- Outsourcing and its impact on employee morale
- What employees expect from employers
2. Recruitment Basics
- Five important factors critical before embarking on a recruitment campaign
- Benefits of proactive vs. reactive recruitment
- Traditional vs. creative recruitment sources
- Benefits of the Internet in recruitment and records retainment
3. Interview Preparation
- Key interview preparatory steps that lay the foundation for the face-to-face interview
- Analyze job descriptions and study resumes and applications
- Stages of an interview and what to do before, during, and after the interview
4. Legal Factors
- Key employment-related federal legislation
- Record-keeping and retention requirements
- Pre-employment questions to avoid
- How to handle employment discrimination charges
5. Interview Questioning Techniques
- Effective employment interview questioning techniques
6. Types of Employment Interviews
- Three types of screening interviews: face-to-face exploratory, telephone, and video
- Three types of comprehensive interviews: human resources, departmental, and team
7. Interview Components
- Setting a format
- Practicing active listening
- The role of body language
- Balancing asking questions
- Providing information
8. Documentation
- Four key elements of employment interview documentation
- Adhere to guidelines for effective documentation
9. References and Background Checks
- Defamation of character
- Negligent hiring and retention
- Assess reference check options
- Guidelines for releasing and sharing information
- Background check compliance and procedures
10. Testing
- Testing as an additional component of the hiring process
- Advantages and disadvantages of testing
- Uniform testing guidelines
- Test validation requirements
Course Labs
