Duration: 3 Days
How do you get people who typically work alone to function as a team unit? How do you get through to your direct reports to give constructive feedback and create the right energy to get things done?
At this seminar, you'll broaden your perspective, get a keen understanding of the way technical professionals function, and communicate so you can get your project teams, task forces, and work groups working together with greater efficiency. You will examine your role in everyday interaction and practice specific skills on running meetings, coaching, and providing feedback, while leveraging talents in your direct reports to help you reach your goals.
How You Will Benefit
- Understand what drives or motivates IT professionals
- Develop a broader organizational perspective
- Learn which combination of best management approaches works best for your team of IT professionals
- Align the IT professional's goals with business goals
- Analyze performance based on business requirements
What You Will Learn
- Use the MBTI® Instrument to understand your type and the working styles of those you manage
- How the characteristics of "typical" IT professionals affect your management action
- Planning: the foundation of managing technical professionals
- Making decisions with technical professionals
- Delegating, motivating, and coaching
- Choosing talented technical professionals
- Managing progress and evaluating performance
- Managing effective communication in a changing world
Audience
- IT and technical professionals who have been, or expect to be, promoted to a management position
- Experienced managers who are new to the technical environment
Prerequistes
Course Outline
1. The Management of Technical Professionals
- Challenges facing all managers
- Particular challenges facing technical managers
- Make the transition from technical professional to manager
- Analyze your roles in leading, managing, delegating, and doing, and apply those roles appropriately
2. Applying Personality Type to Technical Professionals
- Your personality type and that of others
- Manage the implications of uniqueness and sameness
- Use personality type in problem-solving
- Adopt communication to different psychological types
3. SMART Objectives: A Foundation for Managing Technical Professionals
- The use of the vision and mission
- Set S.M.A.R.T. objectives
4. Making Decisions with Technical Professionals
- The continuum of decision making
- Choose the best approach for each decision
- Use decision making to build your team
5. Delegating, Motivating, and Coaching: The Power Tools for Managing Technical Professionals
- Use the learning curve to manage technical professionals
- Delegate for development and productivity
- Motivate technical professionals
- Use coaching and feedback for development
6. Choosing Talented Technical Professionals
- Skills, behaviors, and talents that you need for any position
- Construct effective interview questions
- Legal and policy requirements in hiring
- Conduct effective interviews
7. Managing Progress and Evaluating Performance
- How to set expectations for performance
- How to conduct formal annual performance reviews and informal quarterly reviews
- Use the power tools of delegation, motivation, and coaching to manage progress and evaluate performance
- Deal with mismatches between performance and need
8. Planning and Taking Action
- Deploy a tactical plan
- Make change happen
Course Labs
