M10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010

$2,995.00


  • Classroom

  • Onsite

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Duration: 5 Days

In this five-day, instructor-led course emphasizing Lync Server 2010 Enterprise Voice features, you will learn how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. In 14 hands-on labs, you will learn how to create a Lync Server 2010 solution that includes Enterprise Voice, instant messaging (IM), presence, and conferencing.

This course can also assist you in your preparation for Exam 70-664: TS: Microsoft Lync Server 2010, Configuring.

What You Will Learn

  • How the features and architecture of Microsoft Lync Server 2010 enable real-time communication and collaboration
  • Deploy Lync Server 2010
  • Configure users and rights using Role-Based Access Control (RBAC)
  • Deploy and manage Lync 2010 clients
  • Configure and manage external user access using the Edge server role
  • Deploy basic Enterprise Voice functionality
  • Extend Enterprise Voice functionality to include trunk options, call park orbit, and the unassigned number feature
  • Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
  • Configure the Response Group Service, including agent groups, queues, and workflows
  • Configure and manage conferencing
  • Configure and use archiving and monitoring
  • Perform back up and restore of Lync Server 2010 critical data
  • Improve bandwidth management using Call Admission Control (CAC)
  • Configure and deploy Enhanced 911
  • Configure a Survivable Branch Server for a branch office

Audience

IT professionals and telecommunications professionals who want to learn how to install, configure, manage, and maintain a Microsoft Lync Server 2010 environment.

Prerequistes

  • At least three years' experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2
  • Understanding of the following telecommunications concepts:
    • The difference between TDM and VoIP
    • Gateways and PBX
    • Session Initiation Protocol (SIP)
    • Codecs
    • Dialing plans
  • Understanding of the following general concepts:
    • Networking fundamentals, including TCP/IP/UDP, DNS
    • Active Directory principles and management
    • Windows Server 2008 fundamentals
    • Public Key Infrastructure (PKI)
    • Exchange Messaging concepts
    • PowerShell basics
    • SQL Server concepts and operation

Course Outline

1. Features and Architecture of Microsoft Lync Server 2010

  • Features of Lync Server 2010
  • Architecture and Server Roles
  • Management Tools

2. Deploying Microsoft Lync Server 2010

  • Preparing for Deployment
  • Reviewing the Design Process
  • Deploying Lync Server 2010

3. Configuring Users and Rights in Microsoft Lync Server 2010

  • Managing Lync Server 2010
  • Role-Based Access Control

4. Client and Device Deployment and Management

  • Preparing for Client Deployment
  • Deploying Lync 2010 Clients
  • Preparing for Device Deployment
  • Deploying and Managing IP Phones

5. External User Access

  • Edge Server Role
  • Topologies for External User Access
  • Preparing for External User Access
  • Edge Server Deployment Process

6. Configuring Basic Enterprise Voice Functionality

  • Features of Lync Server 2010 Enterprise Voice
  • Preparing for Enterprise Voice
  • Deploying Enterprise Voice

7. Extending Enterprise Voice Functionality

  • Configuring Enterprise Voice
  • Call Park
  • Announcement Service

8. Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration

  • Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
  • Integrating Exchange Server 2010 SP1 UM with Lync Server 2010

9. Implementing Response Groups

  • Overview of the Response Groups Service and its Application
  • Response Group Service Components
  • Response Group Service Management Tools

10. Conferencing in Microsoft Lync Server 2010

  • Introduction to Conferencing in Lync Server 2010
  • Dial-In Conferencing in Lync Server 2010
  • Managing and Administering Conferencing Policies

11. Monitoring and Archiving

  • Archiving Service
  • Monitoring Service
  • Configuring Archiving and Monitoring

12. High Availability and Disaster Recovery in Microsoft Lync Server 2010

  • Options for High Availability
  • Tools for Backing Up and Restoring Lync Server 2010
  • Exporting and Importing Critical Lync Server Data
  • Backing up and Restoring Critical Lync Server Data

13. Call Admission Control

  • Overview of CAC Functionality
  • Implementing CAC

14. Deploying and Configuring Enhanced 911

  • Enhanced 911 Basics
  • Deploying and Configuring Enhanced 911

15. Voice Resiliency Features of Lync Server 2010

  • Voice Resiliency in Lync Server 2010
  • Features Available During Various Outage Scenarios

Course Labs

Lab 1: Preparing the Environment and Deploying a Lync Server 2010 Pool

  • Preparing for Lync Server 2010
  • Configuring a Lync Server 2010 Topology
  • Publishing a Topology and Deploying a Front-End Server
  • Validating the Topology

Lab 2: Configuring Users and Rights

  • Using the Lync Server Control Panel
  • Using the Lync Server Management Shell
  • Configuring Role-Based Access Control

Lab 3: Client and Device Management

  • Creating and Assigning Client Policies
  • Creating and Assigning Device Policies
  • Configuring Device Update

Lab 4: Deploying External User Access

  • Configuring the Topology for External Access
  • Deploying Edge Server and Configuring Remote Access
  • Testing and Verifying External User Access

Lab 5: Configuring Basic Enterprise Voice Functionality

  • Configuring Topology for Enterprise Voice
  • Configuring Lync Server 2010 Enterprise Voice
  • Configuring Voice Policies and PSTN Usages

Lab 6: Implementing Enterprise Voice

  • Configuring Routes and Site Trunks
  • Configuring Call Park
  • Configuring the Unassigned Number Feature
  • Configure Users for Enterprise Voice
  • Testing and Verifying Enterprise Voice Functionality

Lab 7: Integrating Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010

  • Configuring Exchange Server 2010 SP1
  • Configuring Lync Server 2010 Interoperability with Exchange Server 2010 SP1

Lab 8: Configuring the Microsoft Lync Server 2010 Response Group Service

  • Configuring Agents Groups and Queues
  • Configuring Workflows
  • Verifying the Response Group Service Behavior

Lab 9: Conferencing Configuration and Deployment

  • Configuring Dial-In Conferencing
  • Configuring Conferencing Policies
  • Experiencing Lync Server 2010 Conferencing

Lab 10: Configuring and Using Archiving and Monitoring in Lync Server 2010

  • Configuring the Archiving Server Role
  • Configuring the Monitoring Server Role and the Lync Server Monitoring Reports
  • Exploring the Lync Server Monitoring Reports

Lab 11: Preparing for a Disaster and Recovering

  • Using System and Application Tools to Backup Lync Server 2010
  • Using Lync Server 2010 Tools to Backup Lync Server 2010
  • Restoring Lync Server 2010

Lab 12: Implementing Call Admission Control

  • Configuring CAC Components
  • Verifying Bandwidth Policy

Lab 13: Configuring the Lync Server 2010 Location Information Service for Enhanced 911 Calling

  • Creating Emergency Routes and PSTN Usages
  • Defining LIS Locations
  • Experiencing LIS Features

Lab 14: Implementing Voice Resiliency in Lync Server 2010

  • Configuring a Survivable Branch Server
  • Testing and Verifying Branch Office Voice Resiliency with WAN Outage
  • Testing and Verifying Branch Office Voice Resiliency with Pool Outage