Scrum Mastery: Essential Skills for Team Excellence

Contact PI


  • classroom

  • virtual

  • Onsite

Duration: 1 day public session |  2 day virtual session

You've achieved a level of experience as a Scrum Master and you may have received a CSM or similar certification. But you're beginning to realize that leading and facilitating agile teams is much harder in the real-world. That creating an environment that empowers and fosters self-directed teams is a real challenge. And that inspiring teams to deliver on the promises (the results) of what agile can be is a moving target.

This 1-day immersion workshop goes beyond the fundamentals to focus on the situational aspects of agile coaching. We'll explore real-world scenarios and 'mine' attendees for specific challenging situations.

We'll explore those scenarios and discuss your options for handling the most crucial and delicate of situations you'll experience as your team moves through Agile & Scrum adoption. We'll also tackle organizational adoption challenges and how to effectively lead your team in regulated, enterprise, and other more 'restricted' environments. Expect to leave the workshop with the shared experiences, tools, and techniques to lead and inspire your agile teams to greater:

  • Quality & Predictability
  • Collaboration & Transparency
  • Business Value Delivery (Results)
  • More Engagement & Fun

First we'll explore the basics of Scrum and the Scrum Master role as a way of honing in on the basics and keys for fundamental agile practices and behavior. We'll review the role of the Scrum Master & Product Owner, look at Product Backlogs, User Stories, and review estimation techniques.

Next we'll examine central facilitation and reflection tools to help you hone your team in on continuous improvement towards being the best they can be.

Finally, we'll wrap-up the workshop with sections on effective agile leadership and explore situational leadership where we'll mine your hardest challenges and sort through effective responses that engage your teams towards solutions.

Hands-on: We'll be collaborating as groups or teams for much of the workshop, so there will be a good amount of shared, experiential learning.

Key Features of this Course:

  • Basics of the Scrum Master role and Scrum/Agile basics as they apply to team coaching and leadership
  • The importance of establishing clear constraints, goals. Definition of Done, and role definitions in providing "guard rails" for team execution and empowerment
  • At a team level, the importance of various models, the retrospective, and coaching to achieving team accountability and self-direction
  • Explore various models: 5 Dysfunctions, Emotional Intelligence, Crucial Conversations and the implications for improving self-direction
  • A solid overview of crucial leadership skills towards creating a culture of accountable, high-performance, self-directed agile teams