This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware® vSphere® environment. This workshop also increases your skill and competence in using the command line to analyze problems. The workshop is based on VMware ESXi™ 5.5 and VMware vCenter Server™ 5.5. You will spend approximately 75% of class in hands-on labs.
What You'll Learn
- Use the VMware vSphere Web Client, the command line, and log files to diagnose and correct problems in vSphere
- Configure SSL certificate issues
- Troubleshoot networking issues
- Troubleshoot storage issues
- Troubleshoot single sign-on issues
- Troubleshoot vCenter Server issues
- Troubleshoot ESXi host issues
- Troubleshoot VMware vSphere High Availability cluster issues
- Troubleshoot VMware vSphere vMotion® issues
- Troubleshoot virtual machine issues
Who Needs to Attend
- System administrators
- System integrators
Prerequisites
- VMware® Certified Professional 5 - Datacenter Virtualization (VCP5-DCV)
- Equivalent knowledge and administration experience with ESXi and vCenter Server
- Experience working with a command-line interface is highly recommended
Follow-On Courses
There are no follow-ons for this course.
Course Outline
1. Introduction to Troubleshooting
- Using a structured approach to troubleshooting
2. Troubleshooting Tools
- Adding the VMware vSphere Management Assistant to an Active Directory environment
- Using commands to record information about your vSphere configuration
- Locating important log files
- Installing the VMware vSphere Syslog Collector
- Gathering log bundles for technical support
3. SSL Certificates
- Implementing SSL certificates for vCenter Server
- Implementing SSL certificates for ESXi
4. Networking
- Troubleshooting standard switch issues
- Troubleshooting virtual machine network connectivity issues
- Troubleshooting management network connectivity issues
- Troubleshooting distributed switch issues
5. Storage
- Troubleshooting LUN connectivity issues
- Troubleshooting multipathing issues
6. Cluster Management
- Troubleshooting vSphere cluster issues
- Troubleshooting vSphere vMotion issues
7. vCenter Server and ESXi
- Troubleshooting vCenter Server service issues
- Troubleshooting ESXi host issues
8. Virtual Machines
- Troubleshooting virtual machine state issues
- Troubleshooting VMware Tools™ installation issues
- Troubleshooting VMware snapshot issues
- Troubleshooting virtual machine power-on issues
Labs
You will spend approximately 75% of class in hands-on labs.
