Duration: 3 Days
In this course, you will gain experience planning and conducting JAD Workshops. You will learn powerful techniques to quickly mine the collective knowledge of your Subject Matter Experts (SMEs) and receive the tools to help you put the elicitation methods to work immediately.
What You Will Learn
- Use facilitative skills to effectively mine group knowledge
- Brainstorm
creatively to identify requirements
- Structure JAD Workshops for maximum
productivity
- Acquire needed information, regardless of your systems
development approach
- Obtain consensus and buy-in easily
- Build related
components of the systems development life cycle
- Clarify the scope before
"scope creep" becomes an issue
- Deal with difficult participants
- Build a
structured, project-oriented workshop atmosphere to increase contribution
- Collapse calendar time by using facilitative approaches
Audience
- Business systems analyst
- Business analyst
- Business
customer or partner
- Systems
analyst
- Designer or
developer
- Project manager
or team leader
- IT
manager/director
Prerequistes
Course Outline
1. Introduction
- Importance of creating the climate
- Difference between process and content
- Facilitation skills
- Presentation skills
- Active
listening skills
- Tools of
the trade
- Tricks of the
trade
2. Dynamics of JAD Workshops
- People motivators
- People
principles
- Problem people
and how to deal with them
- Group life cycle
3. Key Techniques: Brainstorming,
Cardstorming, and Creativity Techniques
- Rules
- Process
- Creativity methods
- Clarifying, combining, evaluating, and categorizing
- Prioritizing
- Problem
solving
- Exercises
4.
Preparing for the Workshop
- Building the agenda
- Integrating the tools
- Considering the mechanics
- Setting up the room
5. Facilitating the JAD Workshop
- Starting the Workshop
- Business and Systems Roles
- Roles
- Clarifying expectations
- Comparing and resolving
differences
- Establishing
the Business Purpose
- Reviewing the draft
- Modifying the draft
- Achieving consensus
- Scope Identification
- Brainstorming candidate items
- Narrowing the scope
- Context
and Actors
- Documenting the components
- Drawing the model
- Chunking
for Further Analysis (Functional Decomposition)
- Functions
- Processes
- Developing the data flows
- Brainstorming Business
Requirements
- Buckets or functions
- Listing, clarifying, combining, and prioritizing
- Requirements gaps
- Possible solutions
- Entity Relationship Diagram and Business Objects
- Entities
and objects
- Relationships and drawing models
- Attributes and data elements
- UML and use cases
- Building class diagrams
- Creating use cases
- Documenting Processes to Derive Requirements
- Techniques
for eliciting processes
- Changes with the"new project"
- Deriving requirements
- Planning for Success
- Developing a high-level project plan
- Evaluating and mitigating risks
- Resolving overlapping roles and responsibilities
- Conducting lessons-learned sessions
- Ending the JAD Workshop
- Reviewing and assigning issues
- Identifying next steps, who, and when
- Closing the workshop
6. Additional Uses of the Tools
Exercises:
Exercise 1: Apply the brainstorming, cardstorming,
and creativity techniques to demonstrate the methodology
Exercise 2:
Orchestrate tool mechanics, group dynamics, and creativity techniques to create
a successful meeting environment
- Construct detailed agendas based on the desired outcome of the meeting
Exercise 3: Conduct various sections of the process taught
Course Labs
